SHIPPING
Ready to Ship item
Ready to ship items are items that have "Ready To Ship" written next to them. Ready to ship items ship in 2-3 business days. Delivers in 3-4 business days after processing.
Link to “READY TO SHIP” is https://amekana.com/collections/ready-to-ship
Please note that ready to ship items and clearance items sell very randomly and very fast and inventory may still display sold out items prior to our 48 hour inventory update. If this happens in your case and you purchase a sold out ready to ship or clearance items, you will be contacted.
Production and Shipping times for all orders except ready to ship Items.
Please allow 25-30 business days of production time before shipping. Shipping takes 2-4 days to get to your door.
Clearance items(BOGO Items)
Processing time for clearance items is 5-8 business days before shipping.
Select two clearance items of your choice, once you get to the checkout, the discount will be automatically calculated for you.
BOGO code will only work on Bogo Items, if you do not mix your cart with regular items/styles. To use this code, please only add Bogo items to your cart and check them out.
Switching from made to order item to ready to ship item.
Customers are free to switch to ready to ship items if they do not want to keep waiting for their order to be made. If there's a price difference, it will be refunded to you in the form of store credit.
Ordering a mix of ready to ship and non ready to ship items.
Please be aware that if ready to ship items and non-ready to ship items are ordered in a single order, the order will ship when the non-ready to ship is ready(15-20 business days). To avoid this issue, please place separate orders and have all of your ready to ship items in one order and non ready to ship in another.
Cancellation
All orders CANNOT be cancelled once they are placed. Feel free to initiate a return by contacting us once your order is delivered.
Important information/ Lost / Stolen/ Delayed Items
All orders are shipped to the mailing address you provide at the time of your order, therefore AMEKANA is NOT responsible for any Lost, Stolen items or delays with shipping. Once your order has shipped, please contact USPS at 1 (800) 275-8777 for any further information or sign up for text alerts on the USPS website using your tracking.
Holidays
Amekana is not responsible for any shipping delays. Please contact USPS at 1 (800) 275-8777
Shipping time for UK and other countries(Except USA).
After processing, orders may take about 5-6 business days to deliver to you.
Amekana is not responsible for any additional fees charged by the customs.